Had a little trouble initially because I didn't realize when I altered pictures with my software (like the red eye and brightness), this increased the size of the picture file which led to problems down loading until I figured out the problem. Also didn't realize that my full picture 3"x 5"" would not be able to fit on the pillow (I had 7 people in the picture I wanted transfered) when cropped on the website. A tip for me that really would have helped in the directions is that the picture will crop and fit better if it is vertically oriented (6""h x4""w or 5""h x3""w). I was very pleased with the pillows when they arrived and would definately use the site again now that I have figured things out."
Hello I just wanted to let you know that I received my cushion today & I absolutely love it so thank you very much for your fantastic service.
Hi, the Duvet Cover arrived yesterday. I am very unhappy. The cover has several dirt spots on it that appear to be grease or some other substance. I have taken pictures. I would send it back for a refund immediatly if I could. But, my daughter was so excited to get it and it was a birthday present. She would be devestated. How do you suggest we rectify this situation? The quality is not what I paid for.
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