Just to let you know that my bedspread/matching pillow shams arrived safely today at my office. I opened the parcel when I got home and the whole is terrific!! At first, when I put the bedspread on my bed I thought I had the wrong size but then I had a brilliant idea. I simply turned it around and all was O.K!! Many thanks once again for your superb efficiency throughout this whole deal!
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Hello, I wanted to send a quick not to say thank you for your assistance with my recent purchase and give you a quick explanation on how I came to your website. My wife is a forensic artist who had picked out a commercially available bed set with silly pink zombie skulls on it which is available through numerous retail outlets. Of course I had objections to this idea since I sleep in the bed as well. My internet search began to find a more mutually acceptable skull bet set. After about an hour of searching I stumbled onto your website and then the idea hit me to use one of her sketches of a skull and have it printed. Not only would it represent her line of work but also her passion for drawing. Unfortunately the only copy of her sketch I had in mind was a low resolution scan. I called your 800 number and was immediately able to speak with someone who was willing to help me with my problem and asked me to attach the image to an e-mail. The person I spoke with was also very quick to offer a refund if the photo was not going to work. In less than an hour I had response back indicating that the image was going to work just fine. After an additional e-mail to adjust the size of the image to about 3 1/2 feet we decided to have it printed. In my lack of organization I had to rush the order and hope it got here for my wife's birthday on the 7th. I contacted your company again on the morning of the 7th and got another immediate response indicating that the item had shipped and would arrive today. A tracking number was also included in this e-mail. Thankfully the comforter did arrive on time. When my wife got home and opened the box she was more than stunned, and I was greatly impressed with the quality of the bed spread material and the amazing print. I just wanted to thank you for your customer oriented service and wonderful product. She is still showing pictures of the bed spread to everyone today. Thanks Again, Chris Grant
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