Received the duvet cover and its beautiful. However several days have passed and still have not received shams. There is no way to speak with anyone the phone number is only a recording. Email is great but not having the ability o speak with someone is a issue. This is a gift and all items needed to be sent in one order. Logging into your account is slow and difficult.
I received my King Comforter and Pillow Shams - they are fantastic! The quality of the image, Mt Kilimanjaro with elephants, is fantastic. The comforter has been wonderful to sleep under for both my husband and I. We have had very hot and unusually cool weather and remain comfortable with both. Thank you so much!!
Hello, According to USPS(International)& UPS(Canada) the parcel was delivered Mar 17th. I did not receive package. If you could look into this matter, that would be great! I have a case with USPS but can take up to 25 business days to resolve. Thanks, Chris Long
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