Hi, the Duvet Cover arrived yesterday. I am very unhappy. The cover has several dirt spots on it that appear to be grease or some other substance. I have taken pictures. I would send it back for a refund immediatly if I could. But, my daughter was so excited to get it and it was a birthday present. She would be devestated. How do you suggest we rectify this situation? The quality is not what I paid for.
The transaction went well; we were very happy with the quality of the final product and the recipients of our gift were thrilled with it! I experienced problems in uploading images to the VisionBedding website--don't know if it was me or the website--but the company provided personal phone support and we were able to get around the problem.
I ordered two sets of the curtain. They look great. The measurement of the curtains are perfect. They shipped it fast and received it on time.
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