Hi, the Duvet Cover arrived yesterday. I am very unhappy. The cover has several dirt spots on it that appear to be grease or some other substance. I have taken pictures. I would send it back for a refund immediatly if I could. But, my daughter was so excited to get it and it was a birthday present. She would be devestated. How do you suggest we rectify this situation? The quality is not what I paid for.
My daughter loved the blanket; it is far beyond what I imagined. The quality of the blanket and images are 100%. I would highly recommend Vision Bedding. The customer service was also very helpful with customization and replied to my questions immediately.
GOOD EVENING!! ALL OF YOU ARE AWESOME!!! THE ITEMS WERE DELIVERED JUST BEFORE I PICKED MY MOM UP FROM THE HOSPITAL!! SHE LOVED HER NEW BLANKET AND SHAM!!! THANK YOU SOOOOOOOO MUCH~! Knowing that she is happier because she can convalesce with her hummingbirds makes me happy as well! My mother smiled broadly and stated 'HOW GORGEOUS!' When she saw her new items. She has a huge battle ahead of her, but, I know the hummingbirds gave her spirit a lift that will help in her healing process and cancer battle. With deepest appreciation, Patty Ednie P.S.: Thank you for refunding the overnight fees! Your honesty is truly appreciated
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