Wall Mural Questions

What Kind of Question Do You Have?

Photo Question     |      Product Question     |      Shipping Question

Will My Pictures Work?

If you are unsure if a particular picture will work, (dont worry).
You will be able to personally preview your completed design BEFORE it goes into production.

• The larger the photo the better.
• The clearer the photo - the better your product will look.
• Stay away from grainy photos from cell phones.
• Stay away from photos pulled directly from a website - unless size is 300k or larger
• If you use a layout with more photos you can get away with smaller & blurrier pictures

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How Many Pictures Can I Use on My Photo Wall Mural?

Technically the answer is UNLIMITED! if you make your own collage.
You can use from 1 to 16 pictures on all our mural sizes using our photo tool.

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Can I Create My Own Photo Wall Mural Collage?

Yes you may use your own photo collage if you want, please keep these things in mind: Your photo collage must be the same proportions as the product.
For example if you are ordering a 18x18 inch pillow, your collage must be 18x18 inches also. To ensure that your photo collage will work it MUST be saved in jpg or jpeg format. If your photo collage is too small, or not the proper proportion, and we must remake it at a larger size, an additional design fee will apply because we will need to remake the whole thing or the photos will be of bad quality.
Please contact us for details.

We recommend 100 dpi (you can use higher if you want) and making the collage the exact same size as the product you are purchasing.
Example:
Pillow = 18x18 inches so you would make your digital collage 1800x1800 pixels.
18 inches x 100dpi (dots per inch) = 1800 pixels

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What is Your Photo Wall Mural Made Of?

Our photo wall murals are made of medium-weight vinyl perfect for decorating with ease. Durable, fade-resistant and easy to hang - any decorator's dream!

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How Do You Make the Photo Wall Mural?

We use our proprietary 5 step Visionation process to specially dye your picture into the material. It is this special process that makes our photo wall murals the most vibrant and clear on the market.

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How Do I Clean My Photo Wall Mural?

You can dust off or wipe down your wall mural with a moist cloth just like any painting or poster you may have.

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How Long Does It Take to Get My Photo Wall Mural?

Normal production time is 3-5 business days, plus shipping.
Ground shipping usually takes 2-4 days
3 days for our 3-day shipping, and 1 day for next day air shipping.
All shipping is done via FedEx, unless address is a P.O., A.P.O, or International address and then we send via United States Parcel Service.
We offer rush order service for $89 which will have your product in 4 days total guaranteed or your money back. (Applies to USA orders only)

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How Will I Know When My Photo Wall Mural Ships?

An email will be automatically sent to you with tracking number upon shipment.

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Do You Ship Internationally?

YES - we ship any where in the world except maybe Antarctica!
Cost is 49.95 anywhere outside the USA and ships via United States Postal Service
You are responsible for any fees, customs, etc..

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